What Our Clients Say
We purchased a beautiful gas fireplace and from the first time we entered the store till our fireplace was done it was a pleasure to work with these folks. They are attentive, sell you what you need and follow up fantastic! Recommend them without reservations! Great products and great service.
This is the place to go if you want great customer service and quality items. Don't bother going to that other fireplace store in town, you're just wasting your time. Will definitely be coming back when I'm ready to build my outside kitchen. Thanks for everything Scott and Tracy!
It has been an absolute pleasure working with Tracy & Angel. We added a gas fireplace to an addition we did and Fireplace & BBQ Emporium helped make the project go smoothly.
My wife and I undertook a major renovation of what we believe is going to be our forever home. As part of the renovation we wanted to replace an old wood burning fireplace with a new, direct venting, propane fireplace in another location. After some initial research on the internet we finally made it to the Fireplace and BBQ Emporium in Palm Bay where we met Scott and his daughter Tracy. Over the next several months as the project developed, Scott and Tracy helped us define our project and select the best fireplace unit for our needs. When it became time to order and install the fireplace their interest in helping us they made us feel like we were their most important customers. There was never any question regarding the amount of time they spent catering to us to make sure our new fireplace met all our expectations. Kathy and I do not hesitate for a second in recommending this company and Scott and Tracy.
I am beyond thrilled with my results. From the very beginning, Tracy at Fireplace & BBQ Emporium has given great advice and guidance. When we started building our dream home, we knew we wanted a large fireplace. The products were explained in detail and our fireplace and chimney were professionally installed. They made appointments, arrived on time, and exceeded our expectations. The entire staff works together to make sure that the customer is happy. After installation, I called back to find out where I should purchase a chimney shroud to complete the look. Tracy said that they made and installed them themselves! We love the results. I can't imagine using a another company, and when we lit our first fire in our new home, I felt completely confident that everything was done correctly. I can't recommend them enough!
Fireplace & BBQ Emporium replaced our 20+ year old gas log set which had stopped working with a new electronic ignition (pilotless) gas log set. The new Gas log set works great, lights reliably and has an adjustable flame setting. Very happy with the new gas log set and with Fireplace & BBQ Emporium installation service and price. They removed the old set, cleaned up all the soot (New set will not create soot) and installed the new set in just a couple of hours. They also arrived at the scheduled appointment time. I highly recommend them.